NETELLER is an outstanding company with a high level of customer support. Contact NETELLER by email or phone. Or visit there Help Centre and try to find a solution for your problem!
Request for a call back
Log-in with your Neteller account and click the below call back button and Neteller will call you back.
To call NETELLER directly use this number +1-403-451-8020. It’s a Canada based phone number, so long distance fee will apply!
Alternately call any of NETELLER regional numbers:
AUSTRALIA +61 2 8073 3365
BRAZIL +55 11 3172 5562
BULGARIA +359 2903 9200
CYPRUS +357 22 232 261
FRANCE +33 1 709 50529
JAPAN +81 03 5050 5422
MEXICO +52 55 4777 2746
GERMANY +49 69 2 5511 4466
NETHERLANDS +31 20 795 6531
SPAIN +34 96 0473329
SWEDEN +46 8 5050 7837
ITALY +39 06 8336 4624
UNITED KINGDOM +44 20 3478 5296
+44 20 3139 9044
USA & CANADA +1-403-212-3025
NETELLER has no direct email that can be used, but we have found a solution to your probelm on how to contact them.
You can now Email them at email@example.com and firstname.lastname@example.org
You find the Webform here.
Lost or stolen Net+ cards
Be carefull with your Net+ card as it’s a Mastercard that can be misused if stolen! NETELLER has a special hotline to call when this should happen: +1-403-212-3025.
NETELLER is up and running for at least 99% of the time. But every company needs to have some time to improve service, quality and security. Click here to find out if there is any announced maintenace.
Do you have a problem with your NETELLER account and want to file an official complaint, please follow these steps:
1. Contact NETELLER Support at +1-403-451-8020. Most of your issues can be solved by the Support Team quickly.
2. If the customer service team can’t help you and you wish to initiate a formal complaint, contact the NETELLER Complaint Officer at email@example.com. Sending a postal mail is also possible:
NETELLER Complaints Team
Mount Pleasant House
2 Mount Pleasant
CB3 0RN, United Kingdom
NETELLER is regulated by the FSA and you can contact the UK’s Financial Ombudsman Service (FOS) if needed:
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
NETELLER is active on Facebook and Twitter and has several blogs.